360-Degree assessment methodology


A 360-degree assessment is not a performance review. It is a holistic process that helps employees understand their strengths and weaknesses from the point of view of colleagues, management, partners, and customers. Here is more about how to create a survey with concise questions to boost team efficiency.

What is the essence?

The 360-degree assessment is called so because different people with different statuses evaluate a person’s professionalism and personal qualities. The number of survey participants can be from 4 to 15 people. These are the people who, during work, communicate with the object of the survey most often. Before distributing questionnaires to them, you should ensure that their attitude towards the object of the survey is unbiased. The methodology is the strict observance of the anonymity of the respondents if they, of course, want to preserve it.

How to conduct a survey?

There are several ways to organize a 360-degree feedback survey. Each method has specific benefits, and the type used in your workplace will depend on several factors, including the number of employees, the kind of business, and the allocated budget. Below we list the main methods of such evaluation:

  • One-on-one interviews with a manager can be a great way to get detailed information and an assessment, but they can be time-consuming if many people are on the team.
  • Feedback forms and questionnaires give the team an anonymous way to express their opinion about the employee and provide evidence. The leader then analyzes them, but sometimes such feedback may lack detail or depth.
  • Online tools to simplify the process are available from various providers, ranging from simple surveys to software that includes multiple tests, questionnaires, and interactive games. Using online survey makers can be a simple and quick way to conduct an assessment.

To summarize, the 360-degree assessment method provides a complete overview of the employee’s work from all sides. This approach gives the employee objective feedback and precise analysis of growth areas.